The platform
Try the demo.
Verbena Impact is a live operations dashboard for a behavioral health organization, running on realistic sample data: access, care quality, workforce, learning, and finance in one place. Open it right now, no login required.
What you'll see
Operational health, in one place.
Verbena Impact shows a behavioral health organization how care is actually flowing, built by Verbena in weeks rather than months. Realistic sample data, running on Verbena's own infrastructure. Click around; every number responds to the filters.
- Access: referral-to-first-appointment waits, funnels, and waitlists by site
- Care quality: documentation timeliness, treatment plans, outcome measures
- Workforce: utilization, caseloads, and where clinical time actually goes
- Learning and credentials: trainings, licenses, renewals at a glance
- Finance: collections, denials, days in A/R, and where revenue leaks
Under the hood: filters that reshape every chart, plain-language flags on what needs attention, and summaries drawn from the numbers on screen. The same patterns show up in our client work.
Open the demoWhat it shows
Working software, not slideware.
Click through the same kinds of intake, tracking, and reporting flows clinicians use every day, only faster and quieter than what most teams have today.
Why this matters for your org. If your leadership meeting runs on a dashboard like this instead of four exports and a spreadsheet, decisions happen the same week the data does.
Built, not promised. The work is in front of you. The next conversation is about what you'd want shaped to your operations.
What we're aiming for
The outcomes we commit to measuring.
We're a new firm, so these aren't results from past clients. They're the target ranges we hold ourselves to, drawn from published behavioral-health workflow research. We measure actuals against them in every engagement and put both numbers in the report.
Operational targets, how the org runs
Cycle time from first call to first session.
Admin time returned per clinician, pulled out of documentation and follow-up chasing.
Board metrics, funder reports, grant compliance, current rather than month-end.
Client-outcome targets, what the people you serve experience
Share of new clients seen the same week as their first call.
Eight-week treatment retention. Clients still engaged in care after intake.
These are target ranges, not guarantees or past results. They're derived from published behavioral-health workflow research. Actual outcomes vary by organization; we report the real numbers for every engagement.
Where we stand
Privacy, security, and where automation fits.
Three commitments we will not negotiate on. They go on every contract and every sales call.
Privacy
Built for HIPAA-compliant deployment.
Encryption at rest and in transit, access logging, role-based controls, and breach-response procedures are in place before any client data touches a Verbena system. A BAA is signed before any engagement that involves protected health information. An independent third-party HIPAA review and SOC 2 readiness are on the near-term roadmap, and we say plainly where we are on that path in every sales conversation.
Where automation fits
AI never sits between a client and their care.
We do not build AI that triages, diagnoses, or makes judgments about a care plan. That's written into every BAA. Inside Verbena, AI is back-office only.
Data handling
Customer data never trains a foundation model.
Your data is yours. Not ours, not any third party's. We use AI tools that contractually exclude customer data from training. This is auditable and written into every BAA.
Honest gaps
What we don't yet have.
Naming what's missing, and how we'll close each gap, is part of the trust we want to build with the field.
A clinical advisor on our team.
We'll name a licensed mental health clinician to our advisory board within 60 days. Three conversations already underway.
A signed pilot we can reference.
Our 90-day plan exists to close at least one. Until then, we lead with the Readiness rubric, not promises.
Published case studies.
Our first paid Readiness becomes our first written case study, with the client's permission, published within 30 days of completion.
An independent security audit.
Third-party HIPAA security review before any client data is processed. SOC 2 readiness assessment by month 9.
Have a question about the demo?
Drop us a line from this page.
Tell us what you saw and what you'd want shaped for your organization. We answer every note that comes through, usually within one business day.
Prefer email? hello@verbena.health
Want to see it shaped to your org?
Explore the platform, or start a conversation about what we could build for your team.