Insights
What we're learning, given back to the field.
Institutional readiness and adoption is a conversation the field doesn't have enough. We write about it in plain language, what we see across organizations, and what we'd do about it.
Foundations · 6 min read
What "institutional readiness" actually means
Everyone talks about adoption. Almost no one names the thing that has to be true before adoption is even possible. Here's how we think about readiness, and the five dimensions we score.
Read the piece → Trust · 5 min readWhat "AI in the back office" actually means
We build AI into operations, never into care. Here's the precise line we don't cross, where AI does help, and why the distinction holds up under pressure.
Read the piece →More coming
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