Verbena ProductImpact
Sample workspace
Operational health

Impact

How care is flowing across the organization: access, quality, and the people delivering it, in one place, updated as the work happens.

All sites · All programs

Clients in active care

Distinct clients with an open episode
·

Needs attention

Flagged automatically from this workspace's data

Intakes and discharges

New episodes opened vs. episodes closed, by week

Time to first appointment

Median days from referral to first kept appointment
·

From referral to enrolled

Where people move through, and where they fall off

Access by site

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Documentation on time

Progress notes signed within 48 hours
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Measurement-based care

Clients with a completed follow-up outcome measure

Quality by program

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Utilization by role

Booked clinical time against available time

Where clinical time goes

Share of a typical week across activity types

Caseload by team

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Required training completion

Share of staff current on each mandatory course

Credential status

Licenses & certifications across staff
Next renewals

Staff credential & learning tracker

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Net collections

Payments received after adjustments, by week
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Where revenue leaks

Estimated weekly dollars at risk, by cause

Revenue cycle by payer

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